Privacy Policy for Thejes Tertable offline poker card lounge & fine dining
At Thejes Tertable, we treat guest information with the same care as our curated wine list and bespoke poker tables. This Privacy Policy explains how we collect, use, and safeguard your personal data when you explore our card lounge, book social poker nights, or reserve a fine dining experience in Australia.
Privacy Policy overview
Thejes Tertable is a luxury hospitality venue in Australia that brings together a refined card lounge, an intimate card room, and a gourmet dining experience. We are committed to protecting the privacy of guests who explore our offline poker lounge, reserve poker tables for social poker nights, or join us for curated table games and degustation menus.
This Privacy Policy describes how we handle personal data collected through our website, reservation requests, event enquiries, and other digital touchpoints. It explains what information we collect, how we use it to operate our poker lounge and restaurant, with whom it may be shared, and the choices and rights you have under applicable Australian privacy law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website, submitting a booking enquiry, or attending Thejes Tertable for offline poker entertainment or fine dining, you acknowledge that you have read and understood this Privacy Policy.
Contact information
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, you can contact our Card Room & Fine Dining management team using the details below.
Privacy & Data Enquiries
Controller: Thejes Tertable – Offline Poker Lounge & Dining Club (Australia)
Email (preferred): [email protected]
General enquiries & reservations: [email protected]
You may also reach us via the secure forms on the following pages:
When contacting us about privacy, please include enough detail for us to identify your interaction with our card lounge, poker room, or dining experiences (for example, approximate reservation date or the email used when submitting a form). This helps us respond efficiently and securely.
Personal data collection
We only collect personal data that we reasonably need to operate Thejes Tertable and deliver an elevated guest experience across our card lounge, poker lounge and fine-dining spaces. The information we may collect includes:
Information you provide directly
- Contact details: your name, email address, phone number, and preferred contact method when you submit a form on our Reservations, Contact Us, Services, Packages, or Event Portfolio pages.
- Reservation & event details: preferred dates and times, group size, seating preferences, whether you are interested in the card room, private table packages, social poker nights, or dining-only experiences, and any notes such as dietary requirements or accessibility needs.
- Corporate or event information: company name, event type (for example, private gala, corporate tournament with entertainment chips, or executive dining), and relevant hospitality requirements.
- Feedback & testimonials: opinions, reviews, and stories you choose to share about your time at our offline poker lounge, table games, or restaurant.
Information collected automatically
When you visit our website, certain technical information may be collected automatically by our systems or by trusted analytics providers. This information typically does not identify you personally, but it may be considered personal data in combination with other details. It may include:
- IP address, browser type, device type, operating system, and approximate location (e.g. city or region in Australia).
- Pages you view, the time and date of your visit, time spent on each page, navigation paths between pages (such as from the Lounge page to the Dining page), and the referring website.
- Cookie identifiers and similar online identifiers used for session management, security, and analytics.
Sensitive and payment information
We do not intentionally collect sensitive information (such as government identifiers or financial account numbers) directly through this website. Any payment processing for dining or private table packages is handled by trusted third-party payment partners on their own secure platforms, and their privacy policies will apply to that data.
How we use your information
We use the personal data we collect only for legitimate purposes connected to running Thejes Tertable as a hospitality venue and offline poker lounge. Typical uses include:
Delivering reservations and experiences
- Managing bookings: confirming, modifying, or cancelling reservations for the card lounge, card room, social poker nights, private table packages, dining-only bookings, and combined poker & dining experiences.
- Tailoring your visit: honouring dining preferences, dietary requirements, accessibility needs, and your preferred balance of table games and culinary focus.
- Coordinating events: planning seating layouts, poker tables, tournament-style entertainment with fun-money chips, and bespoke service for corporate and private galas.
Communication and guest relations
- Responding to enquiries submitted via our Contact Us or Reservation pages.
- Sending service-related messages, such as reservation confirmations, arrival reminders, or important updates about your night at our poker lounge or restaurant.
- Requesting optional feedback or testimonials about your experience in our card room, dining spaces, or during social poker nights.
Operating, improving and protecting our services
- Monitoring website performance, traffic patterns and guest interest across key pages such as Services, Portfolio, Packages, Lounge, and Dining.
- Improving our digital experience so that guests can easily find information about table games, entertainment chips, and fine-dining menus.
- Enhancing security, preventing misuse of our website, and ensuring that content remains aligned with our strict non-gambling, entertainment-only positioning.
Legal and regulatory purposes
We may also process your information to comply with legal and regulatory requirements in Australia, respond to lawful requests from authorities, or enforce our venue policies, Terms and Conditions, and age-compliance rules.
Data disclosure & trusted partners
We do not sell your personal data. We only share it when necessary to operate Thejes Tertable, deliver your requested experiences, or comply with the law. When we do share data, we carefully select partners who align with our hospitality standards and privacy expectations.
Trusted service providers
We may share limited personal data with third parties that support our luxury hospitality operations, including:
- Booking and reservation platforms: systems that help manage table allocations, event calendars, and enquiries for our card lounge, poker lounge, social poker nights, and dining areas.
- Hospitality tools and integrations: guest relationship platforms, email service providers, or event-planning tools used to coordinate private table packages, corporate tournaments with entertainment chips, or executive galas.
- Analytics and performance partners: solutions that help us understand how guests use our website so that we can refine the digital journey and maintain fast, accessible browsing.
These partners are required to handle data in accordance with contractual obligations and applicable privacy laws, and may only use your information for the specific services they provide to us.
Legal, safety and venue protection
We may disclose your information where we reasonably believe it is necessary to:
- comply with applicable laws, regulations, or legal processes in Australia,
- respond to valid requests from regulators or law enforcement,
- protect the rights, property, or safety of our guests, staff, or the integrity of our offline poker lounge and dining spaces, or
- enforce our Terms and Conditions and venue policies, including age-compliance rules.
Data security & retention
We take reasonable steps to protect the personal data we hold from misuse, interference, loss, unauthorised access, modification or disclosure.
Security measures
- Using secure, modern hosting infrastructure for our website and reservation systems.
- Restricting access to personal data to authorised staff and trusted partners who need it to operate the card lounge, poker room, and dining venue.
- Using encryption or other safeguards where appropriate for data in transit and at rest.
- Maintaining internal policies and training to ensure our team understands their obligations when handling guest information.
While we take these precautions, no method of transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to continuously reviewing and improving our safeguards.
Retention periods
We keep personal data only for as long as it is reasonably necessary for the purposes outlined in this Privacy Policy or as required by law. This may include:
- Short-term retention of reservation and enquiry data to confirm bookings, manage seating layouts for table games, and follow up on your visit.
- Retention of core guest records for a limited period to help us recognise returning guests, refine social poker night experiences, and manage your preferences across the card lounge and dining spaces.
- Longer retention where legal, regulatory or reporting obligations apply.
When personal data is no longer needed, we will take reasonable steps to securely destroy or de-identify it.
Access, updates & deletion requests
Subject to certain exceptions, you have rights under Australian privacy law in relation to the personal data we hold about you.
Your rights
- Access: you can request confirmation of whether we hold personal data about you and request a copy, for example where you have made a reservation for the card lounge, poker lounge or dining room.
- Correction: you can ask us to correct any inaccurate, incomplete or out-of-date information, such as contact details or reservation history.
- Deletion: you can request that we delete certain personal data when it is no longer needed for our operations or legal obligations.
- Objection or restriction: you may object to certain types of processing or ask us to restrict how we use your data, within the bounds of applicable law.
How to exercise your rights
To exercise any of these rights, please contact us using the details in the Contact information section. For security, we may need to verify your identity before we can action your request, especially where it relates to specific reservations, card room events, or social poker nights.
We aim to respond to privacy requests within a reasonable timeframe and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Third party links & embedded content
Our website may include links to other websites or services that are not operated by Thejes Tertable. This may include:
- social media pages featuring highlights from our offline poker lounge and dining rooms,
- map integrations that help you locate our card room in Australia, or
- booking or hospitality platforms embedded to streamline your reservation journey.
When you click a link or interact with embedded content from a third party, their own privacy policies and terms will apply. We do not control how third-party sites collect or use your data and we encourage you to review their policies before providing information.
If you prefer not to interact with third-party content, you can choose not to click those links or can adjust your privacy settings directly on the external platforms.
Privacy & age compliance (18+)
Thejes Tertable is an 18+ offline poker lounge and fine-dining venue that focuses on hospitality, entertainment chips, table games and social poker nights. We do not offer real-money gambling, and no real money, currency or cash betting occurs at our card lounge or poker tables.
Age verification
To support responsible hospitality and ensure that only adults access certain content, we display an 18+ age verification modal when you first enter our site. This is designed to be unobtrusive yet clear, and may rely on cookies or similar technologies to remember your confirmation for a limited period.
We do not use the age verification modal to collect sensitive identity information (such as copies of identity documents) through this website. It is primarily a user interface control that helps uphold venue positioning and age-compliance messaging.
Non-gambling commitment
All card games at Thejes Tertable use entertainment chips, fun-money chips, points, or dining vouchers. While our card room, poker lounge and social poker nights are styled like a high-end card club, they are strictly hospitality and entertainment experiences, not real-money gambling activities.
Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our operations, our offline poker lounge and dining offerings, technology, or applicable Australian privacy laws.
How we will inform you
- We will post the revised Privacy Policy on this page, with an updated revision date.
- For significant changes, we may provide a more prominent notice on our website or, where appropriate, contact you directly using the details you have provided in connection with reservations or event enquiries.
Your continued use of our website, or attendance at Thejes Tertable for card lounge, poker lounge, table games, or dining experiences, after any changes to this Privacy Policy will constitute your acknowledgement of the updated policy.
If you do not agree with the updated terms, you should discontinue using our website and contact us to discuss your options regarding any personal data we hold.