Guest relations concierge
Curates every touchpoint of your visit – from pre-arrival preferences and dress code guidance to tailored table games pacing, lounge seating, and after-dinner transitions in the card room.
Reach Thejes Tertable, Australia’s luxury offline poker lounge and card room, for reservations, social poker nights, private table packages, and gourmet dining enquiries. Our hospitality team responds swiftly, discreetly, and with VIP attention.
Share your plans for the card lounge, poker lounge, restaurant, or private table games. Our specialists will respond promptly with tailored options, from intimate chef’s tables to full card room takeovers.
From your first enquiry to the final toast at the table, our concierge, card lounge hosts, and professional dealers choreograph an effortless, social poker night with refined Australian hospitality.
Curates every touchpoint of your visit – from pre-arrival preferences and dress code guidance to tailored table games pacing, lounge seating, and after-dinner transitions in the card room.
Welcome guests into the offline poker lounge, introduce card room etiquette, coordinate entertainment chips and points, and ensure every social poker night feels relaxed, inclusive, and expertly paced.
Designs corporate tournaments, private galas, and chef-led tastings around custom poker tables, themed table games, and signature menus, balancing spectacle with effortless service.
Browse our frequently asked questions for instant clarity on chef menus, social poker night etiquette, entertainment chip policies, and age requirements.
Entry to Thejes Tertable’s card lounge, card room, and poker lounge is restricted to guests aged 18 years or older. We may request valid photo identification on arrival in line with Australian hospitality regulations.
No. All card games, poker tables, and table games at Thejes Tertable use entertainment chips, fun-money chips, points, or dining vouchers only. There is no cash play, no real betting, and no payouts – the focus is on social connection, strategy, and hospitality.
Yes. Our event team specialises in corporate evenings, executive retreats, and private social poker nights. We can reserve sections of the poker lounge, arrange dedicated dealers and hosts, design chef-paired menus, and brand key touchpoints within the card room.
We recommend elevated smart attire suitable for a luxury Australian restaurant and card lounge. Closed shoes are required; team jerseys and overly casual activewear are best saved for other occasions. Our concierge can clarify expectations based on your event style.
Our culinary team offers chef signature menus with vegetarian, pescatarian, and other dietary considerations available on request. For private table packages and large galas, we recommend sharing preferences during your enquiry so we can design a fully tailored menu.
For peak social poker nights and weekend galas, we suggest reserving several weeks in advance, particularly for exclusive card room hire or large groups. Last-minute reservations may be available; contact our reservations team or submit the enquiry form for up-to-date availability.
Still have a question about our offline poker experiences, card lounge etiquette, or gourmet dining?
Ask our concierge teamCompliance notice: Access to the card room and poker lounge is reserved for guests aged 18+. All poker tables and table games employ entertainment chips only; there is no cash play or real betting, in accordance with Australian hospitality and social venue regulations.